Reference

Terms Conditions That Govern Your Account

Before you open an account or make a deposit via DANA, OVO, or GoPay, these terms set out exactly what you agree to and what we commit to in return.

Account EligibilityDANA · OVO · GoPay CoverageJurisdiction-Dependent AccessAccount Security RulesPolicy Update Notice
sinardewa login Terms Conditions That Govern Your Account
KEAMANAN DAN KEPERCAYAAN

How We Protect Your Account and Data

Account Security

Every account is protected by OTP verification on login and on withdrawal requests. If we detect an unusual access pattern — such as a login from an unrecognised device — we will prompt re-verification before any funds move.

Data Handling

We collect only the information needed to operate your account: identity verification details, your linked e-wallet identifiers for DANA, OVO, or GoPay, and transaction history. We do not sell this data to third parties.

Cookie and Session Policy

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these at any time through your browser; doing so will log you out of your current session.

Data Retention and Deletion

Account records are retained for as long as your account is active and for a period after closure as required by applicable regulations. To request deletion of your personal data, contact our support team in writing via email.

HUBUNGI TIM KAMI

Reach Us About Any Terms Question

Team online

Live Chat

Our live chat channel is open around the clock. If a clause in these terms is unclear or you need to flag an account issue, connect directly from the lobby — no email queue, no waiting.

Email Support

For formal written queries about these terms — including requests to review account decisions or dispute a transaction — send us an email and we will respond with a documented reply you can keep for your records.

Account Help Centre

The help centre covers the most common terms-related questions: account eligibility, wallet verification for DANA or OVO, and what happens when a payment is flagged for review.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account eligibility, payment rules, data rights, and how to get a formal response when you need one.

You must be of legal age in your jurisdiction and accessing the platform from a region where local law permits it. One account per person applies; eligibility is confirmed during the registration and wallet-verification step.

If your e-wallet provider reverses a transaction after it has been credited, we will adjust your account balance to reflect the reversal. You will receive a notification and can contact support to review the transaction record.

We will always post the updated terms on this page before they take effect. Continuing to use your account after the update date means you accept the revised terms. We recommend checking this page periodically.

Send a written request to our support email. We will confirm your identity via the OTP linked to your account and provide a summary of the data we hold within a reasonable timeframe under applicable local regulations.

Duplicate accounts, sharing login credentials, or activity that violates these terms may result in suspension. We will notify you where possible, and you can contact support to request a formal review of the decision.

The same terms apply across all supported regions in Indonesia, including players in Makassar. Access and eligibility depend on local law in each region; where local law restricts access, these terms cannot override that restriction.